DURVET PRIVACY POLICY 

 

Durvet, Inc. (“Durvet”) is committed to safeguarding your privacy on our website located at www.Durvet.com. This Durvet Privacy Policy does not apply to products or services provided, or information obtained, other than through the website. Please read this policy to understand how we will treat your information. We may change this policy from time to time so please check back often. If we significantly change our collection, use, or disclosure practices, we will try to send you a notice via e-mail if you have provided us with an e-mail address. Please keep in mind that some of the services mentioned specifically in this policy may not be available on the site at this time. If you have questions concerning this policy, please contact a Durvet Representative at info@durvet.com. This Privacy Policy is effective as of January 1st, 2025. 

Information We Collect 

  1. Direct Interactions:
  • When you contact us via email, the “Contact Us” page, or report a site issue, we may collect your name, email address, phone number, and any message content. 
  • Dealer portal users: Upon registration and access, additional information such as account details, company name, and preferences may be collected. 
  1. Automated Data Collection:
  • Cookies:We use cookies and other tracking technologies to enhance your browsing experience, monitor website traffic, manage digital advertising, and perform retargeting campaigns.
  • Analytics:We collect data such as IP addresses, browser types, operating systems, pages visited, and session durations to understand user behaviors and improve website functionality. Google, Inc. utilizes personal data collected by Google Analytics tools operating on our site to track and examine how our site is used, create reports on its activities, and share those reports with us and with other Google, Inc. services. In addition, Google, Inc. contextualizes and personalizes ads within its own advertising network to serve ads to you based on your visits to our site and other sites on the Internet.
  1. Third-Party Platforms:
  • Information you share through interactions on Instagram, YouTube, LinkedIn, and Facebook may be collected according to their respective privacy policies. Our website includes links to these platforms and embedded content. 

How We Use Your Information 

  • To provide and improve our website, products, and services. 
  • To respond to inquiries and provide customer support. 
  • To personalize content and recommend products. 
  • To send marketing emails and newsletters, including updates related to site features, promotions, and company news. 
  • Dealer portal users: By registering and accessing the dealer portal, you opt-in to receive updates and e-newsletters regarding the portal’s content and functionality. 

Cookies and Tracking Technologies 

  • Purpose:Cookies enable us to provide a tailored experience, track user preferences, and manage advertising campaigns. 
  • Types:
    • Session cookies: Temporary and deleted after you close your browser. 
    • Persistent cookies: Remain until you delete them or they expire. 
  • Third-Party Cookies:Our site may include third-party cookies used for social media integrations, analytics, and retargeting ads. 
  • Opt-Out:You can manage cookie preferences through your browser settings. Note that disabling cookies may limit some website features. You may also opt-out using our cookie consent tool located on our webpage.
  • Limiting Google Analytics: You can prevent Google, Inc. from accessing future personal data about your use of our site generated by the Google Analytics tools we use by downloading and installing the Google Analytics opt-out browser add-on as instructed here: https://tools.google.com/dlpage/gaoptout. This link provides instructions for installing an opt-out extension to your browser. For as long as the opt-out extension remains installed and active on the browser you are using, Google, Inc. will no longer receive personal data about your activity generated by the Google Analytics tools on our site, but we will still receive it and use it for operational purposes.
  • For information on how Google Analytics uses personal data (including information regarding how to control how information is shared through your Ads Settings), please visit “How Google uses information from sites or apps that use our services,” located at https://policies.google.com/technologies/partner-sites. You may view Google’s privacy policy here: https://policies.google.com/privacy?hl=en, More information is located here: https://support.google.com/analytics/answer/6004245?hl=en.

Data Security 

We implement commercially reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission can be guaranteed as completely secure. Users should also take precautions by maintaining secure passwords and avoiding sharing login information. 

Opt-Out Options 

  • You may unsubscribe from our marketing emails by clicking the “unsubscribe” link in the email footer. 
  • You can contact us at info@durvet.com to request removal from any mailing lists or to update your communication preferences. 
  • You can opt-out of cookies using our cookie consent tool located on our webpage.

Your Privacy Rights 

Depending on your location, you may have certain rights under applicable data protection laws, including the right to: 

  • Access, correct, or delete your personal information. 
  • Object to or restrict certain data processing activities. 
  • Withdraw consent to data collection practices at any time. 
  • Residents of California have additional rights under the California Consumer Privacy Act (CCPA), including the right to request details on the categories of personal data collected and the option to opt out of the sale of personal information. 

Dealer Portal Use 

By accessing our dealer portal, you acknowledge and agree that: 

  • You are automatically added to our contact lists and will receive periodic updates and communications relevant to the portal’s services. 
  • You may request to opt out of certain communications but may still receive essential service-related announcements. 

Social Media and External Links 

Our website includes links to external platforms such as Instagram, YouTube, LinkedIn, and Facebook. We are not responsible for the data collection practices or privacy policies of these third-party platforms. Users should review their policies before sharing personal information. Additionally, any embedded third-party widgets (e.g., social media feeds, videos) may collect user data that is outside of our control. 

Business Transfers and Changes 

If Durvet undergoes a business transition such as a merger or acquisition, user data may be transferred as part of the transaction and become subject to a different privacy policy. 

Children’s Privacy 

Our website and services are intended for users aged 18 and older. We do not knowingly collect personal information from children. 

Policy Updates 

We reserve the right to update this Privacy Policy and Terms of Use as needed. Significant changes will be communicated through email notifications (if an email address has been provided), website banners, and updated postings on our website. 

Contact Us 

For any questions or concerns about this policy or to exercise your privacy rights, please contact us at: 

  • Email: info@durvet.com 
  • Mailing Address: Durvet, Inc., 100 S.E. Magellan Drive, Blue Springs, MO 64014 

 

Last Updated: February 26, 2026